Terms of Service

Privacy Policy

PRIVACY POLICY

1. BACKGROUND
   1. In connection with use of Company’s website located at www.myKinetix385.com (the “Website”), together with the Company’s “Kinetix Digital” mobile application on your mobile device (the “Mobile App”) or on the Website,  (collectively, the “Platform”), Kinetix Digital, LLC (“Company,” “us,” “we,” and other similar terms) gathers certain information regarding users who use the Platform. The gathering of information is always reasonable in relation to our business or the purpose for which the Platform exists, and includes, without limitation, various information provided by you or your internet service provider (whether mobile data or otherwise, an “ISP”)  to us.  We in turn, gather information from, and share information with necessary parties with whom or which we have an ongoing business relationship or may need to come into possession of user information in order to enable, facilitate, or otherwise enhance your experience with the Platform. We take each user’s data privacy seriously, and at all times endeavor to collect, compile, handle, store, and disseminate User Data (including both Personal Information and Non-Personally-Identifiable Data, as defined below) in compliance with applicable law, including, as may be applicable to certain users, under either the 2018 California Consumer Privacy Act (the “CCPA”), or the European Union General Data Protection Regulation (the “GDPR”).
   1. Please note, Company has no control over the systems, websites, mobile applications, or other resources of third parties (“External Systems”).  External Systems and the companies which operate them are responsible for complying with the CCPA and GDPR independently, and we do not assume any duty to ensure that an External System linked from, or which links to, the Platform, complies with the CCPA or GDPR.
   1. Please note, as set forth in Section 14 below, and as expressly limited and disclaimed in Sections 8.5 and 18.5 respectively of Company’s Terms of Service, neither the Company nor the Platform operates as a health plan, health care clearinghouse, or health care provider, or a business associate thereof, such that the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) regarding privacy and governing the use and disclosure of individually identifiable health information do not apply to the Company or the Platform.
2. “PERSONAL INFORMATION” DEFINED
   1. “Personal Information” has varying definitions depending on the laws applicable to you.  The Platform is controlled and provided from within the United States; however, Company complies with laws and regulations applicable to its users.
   1. As used in this Privacy Policy, “Personal Information,” includes, without limitation, information such as (i) contact data, including, your first and last name, driver’s license number, biometric information, user name or alias, physical street address, city, state, zip code, phone number and email address, (ii) financial data (such as banking information), (iii) demographic data (such as your zip code and gender), and (iv) other legal data (such as your social security number and other sensitive information) or any number of attributes, which taken together may identify you or enable you to be directly identified (such as physical, physiological, genetic, mental, economic, cultural or social characteristics).
   1. Notwithstanding the fact that we may treat certain User Data as User Data which is not Personal Information, and cannot be used in order to identify a user (“Non-Personally-Identifiable Data”), we will always treat information based upon such applicable law’s characterization of Personal Information. 
   1. As used in this Privacy Policy, “User Data” shall mean any information obtained from or relating to a User, and shall include both Personal Information and Non-Personally-Identifiable Data, as each is defined herein. 
3. INFORMATION COLLECTION AND TRACKING
   1. You may use certain aspects of the Platform without giving away any Personal Information except for your IP address and certain other data provided by your ISP or device. We may use analytics tools, such as Google Analytics, and various cookies in order to improve and analyze the use of our Platform. The information collected by these analytics tools is mostly anonymous traffic data including browser information, device information, language. We do not collect additional information, such as your age, gender, interests, clickstream, or anything associated with a so-called user “Internet passport.” 
   1. The following chart summarizes the type and character of User Data we collect, and gives certain examples of User Data which we do not collect.

• We may collect User Data from the sources set forth below.  This is not an exhaustive list, however we endeavor to make it clear when we collect Personal Information.
  • Registration information which you provide when registering for our services or products, offered through the Platform or a third party’s services or products. For example, you will be required to submit Personal Information such as your name, address, email, and date of birth to verify your identity prior to establishing your account.
  • Billing information, such as a PayPal account number or credit card number, which is required to process the payment for the products or services you order from us.
  • Other information we collect, such as the city of your birth and your mother’s maiden name, which is used to verify your identity in the event you forget your login information required for our online products or services.
  • Information you provide to us in response to our communications. For example, we may request that you provide your e-mail address so that we may send you notifications, alerts, special offers and newsletters.
  • Information that you provide to us through customer service communications and correspondence and general feedback.
  • Geolocation information.
  • Information about your device, including your hardware model, operating system and version, device name, unique device identifier, mobile network information, and information about the device’s interaction with the Platform.
  • Information about how you use the Platform, including your access time, “log-in” and “log-out” information, browser type and language, country and language setting on your device, Internet Protocol (“IP”) address, the domain name of your Internet service provider, other attributes about your browser, mobile device and operating system, any specific page you visit on the Platform, content you view, features you use, the date and time of your visit to or use of the Platform, your search terms, the websites you visited before you visited or used the Platform, data about how you interact with the Platform, and other clickstream data.
  • Information from sources other than the Platform, as may be legally permissible.
  • As authorized by you, in connection with your order of certain products or services through the Platform which require such User Data.  For example, we may collect the following with your authorization: information from credit bureaus, financial institutions, background check reports from public records of criminal convictions, arrest records, and educational records.
  • We may obtain information about you from third parties in connection with any credit investigation, credit eligibility, identity or account verification process, fraud detection process, or collection procedure, or as may otherwise be required by applicable law. This includes, without limitation, the receipt and exchange of account or credit-related information with any credit reporting agency or credit bureau, where lawful, and any person or corporation with whom you have had, currently have, or may have a financial relationship, including without limitation past, present, and future places of employment, financial institutions, and personal reporting agencies.
  • Information sourced from social or other new media plug-ins used for easy sharing and following our social media pages.  Using our Platform does not automatically result in sharing data on these social media networks. These plugins remain inactive (idle) until clicked upon. Once clicked upon, you will be taken to the said social media networks with their own specific privacy policies you are recommended to consult.
  • Cookies.  A cookie is a piece of data stored on the hard drive of your computing device that contains information about you and that is used for record keeping purposes. Cookies enable us to track and target your interests to enhance your experience on the Platform. We may set and access cookies on your computing device to provide you with customized content and to assist in providing the products that you have requested. We also work with companies who provide services to maintain the Platform and enable those service providers the right to use cookies in our Platform. Most cookies automatically delete themselves from your hard drive after each session. Like many other operators of websites and mobile applications, we may automatically track information based upon your behavior on the Platform, including combining information that we obtain through the use of cookies with Personal Information, or other aggregate or anonymous data, including a unique identification we may assign you. The information may include browser type, internet service provider, referring/exit pages, platform type, date/time stamp, IP address, and number of clicks, all used to analyze trends, administer the Platform, track your movement in the aggregate, and gather broad demographic information for aggregate use. Most web browsers and mobile device browsers are initially set up to accept cookies; however, you can reset your browser to reject all cookies. If you reject the cookie, you may still use the Platform, although your access to and use of some areas of the Platform may be limited. In addition, if you refuse to accept cookies you agree to assume all responsibility for any resulting loss of functionality.  Some of the cookies used in the Platform are set by us, and others are set by third parties who deliver services on our behalf. We may use cookies to:
    • Remember that you have visited us or used the Platform before. This allows us to identify the number of unique visitors we receive, so that we can provide enough capacity to accommodate all of our users.
    • Customize elements of the layout and/or content of the Platform, including, without limitation, advertisements and promotions.
    • Collect data about the way you interact with the Platform (e.g., when you use certain features).
    • Collect data to assess and improve our advertising campaigns, including sending information to our business partners.
    • Allow our business partners (including third parties) to use these tracking technologies to track your behavior on the Platform (including when you use multiple devices) and on partner External Systems.
    • Enable third parties to collect data about the way you interact across sites outside of the Platform.
    • Collect anonymous statistical information about how you use the Platform (including the length of your web or application session) and the general location from which you access the Platform, so that we can improve the Platform and learn which elements and functions of the Platform are most popular with our users.
  • Third-Party Advertising and Analytics.  We may use third-party service providers to provide site metrics and other analytics services. These third parties can use cookies, web beacons, and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access the Platform, webpages viewed, time spent on webpages, links clicked, and conversion information (e.g., transactions entered into). This information may be used by us and third-party service providers on our behalf in order to analyze and track usage of the Platform, determine the popularity of certain content, and better understand how you use the Platform. The third-party service providers that we engage will at all times be bound by confidentiality obligations and other appropriate restrictions with respect to their use and collection of your information.  Notwithstanding the foregoing protections, this Privacy Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices. For more information about targeted advertising specifically, please visit http://www.aboutads.info/choices. These third party service providers may make use of cookies to implement their services, as and where appropriate.
  • Web Beacons.  Aspects and pages within the Platform also may contain “web beacons” (also known as Internet tags, pixel tags, and clear GIFs).  A web beacon is an electronic image, often a single pixel (1×1), that is ordinarily not visible to Platform visitors and may be associated with cookies on the visitors’ hard drives.  Web beacons do not contain any Personal Information, and allow us to count users who have visited certain pages of the Platform, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. Web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We use log files to store the data that is collected through web beacons. 
  • Location Information.  In order to provide certain services, we may require access to location information, including precise geolocation information collected from your browser or device. If you do not consent to collection of this information, certain services will not function properly and you will not be able to use those services. You may stop our collection of location information at any time by changing the preferences in your browser or on your mobile device.
• STORAGE AND PROCESSING. We may, and we may use third-party service providers to, process and store your information.  The third-party service providers that we engage will at all times be bound by confidentiality obligations and other appropriate restrictions with respect to their use and collection of your information. 
• USE OF INFORMATION
  • We may use information about you for a number of purposes, including:
    • Making available for use, improving, and developing the Platform
    • Determining whether the Platform, our products, and/or our services, as applicable, are available in your region or country.
    • Processing or recording transactions.
    • Otherwise providing you with our services, products, and features you elect to use, and as applicable, purchase.
    • Displaying your historical transaction information or Resource use.
    • Providing, maintaining and improving the Platform.
    • Developing new products and services.
    • Communicating with you regarding the Platform, including, delivering the information and support you request, including technical notices, security alerts, and support and administrative messages including to resolve disputes, collect fees, and provide assistance for problems with the Platform or your user account.
    • Measuring, tracking, and analyzing trends and usage in connection with your use or the performance of the Platform.
    • Sending you information we think you may find useful or which you have requested from us about our products and services.
    • Conducting surveys and collecting feedback about the Platform.
    • Investigating, detecting, preventing, or reporting fraud, misrepresentations, security breaches or incidents, other potentially prohibited or illegal activities, or to otherwise help protect your account, including to dispute chargebacks on your behalf.
    • Enforcing our Terms of Service or other applicable agreements or policies.
    • Verifying your identity (e.g., through government-issued identification numbers).
    • Complying with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process;
    • Fulfilling any other purpose disclosed to you in.
  • We may disclose your Personal Information to a third party for a business purpose or sell certain aspects of your Personal Information, subject to your right to opt-out of those sales (as described herein). When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.
    • We sometimes disclose the User Data we collect to our affiliated companies for marketing purposes and to enhance our products or services to better suit your needs. When identifying methods of improving our products or services, or if we think a product or service may be of interest to you, we may extend select special offers of goods or services to you. If you would like to opt-out of receiving these offers, please refer to Offering You Choices section below.
    • We sometimes disclose the User Data we collect to companies that operate various services or third-party interfaces integrated into or made available through the Platform.
    • When you provide Personal Information to one of the Platform’s e-commerce providers, vendors or advertisers, this transaction will occur in connection with the site of the e-commerce provider, vendor or advertiser, not on the Platform, and, as such, the Personal Information you provide is collected pursuant to and controlled by the privacy policy of such e-commerce provider, vendor or advertiser. Company is not responsible for such parties’ privacy policies and we encourage you to familiarize yourself with the applicable privacy policy of the e-commerce site with which you transact business or to contact the operator of such site for more information.
    • We may share your User Data as permitted by law.
    • We may disclose your Personal Information in special cases when we have reason to believe that disclosing this information is necessary: (a) to identify, contact or bring legal action against someone who may be causing injury to or interfering (either intentionally or unintentionally) with: (i) our legal rights or property, (ii) another visitor or anyone else that could be harmed by such activities; or (b) by operation of law or at the request for cooperation from law enforcement or another governmental agency.
    • In the event we go through a business transition, such as a merger, acquisition by another company, reorganization, a divestiture, a sale of all or a portion of our assets, or in the unlikely event of bankruptcy, your Personal Information and any information you provide to us will likely be among the assets transferred, and you hereby consent to such transfer.
  • Please note that when you disclose Personal Information through a forum, message board, blog, or other publicly visible features on the Platform, the information may become public and accessible to all or a part of the Platform’s userbase, so it is important for you to exercise discretion and appropriate caution when deciding to reveal Personal Information in these areas. In addition, when you choose to make a posting on such services, even if you do not directly disclose Personal Information, certain Personal Information associated with your user account, such as your alias (to the extent that it is Personal Information under applicable law), may be available for other users to view. We urge you to exercise discretion and caution when deciding to disclose your Personal Information , or any other information, on the Platform. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PERSONAL INFORMATION YOU VOLUNTARILY DISCLOSE THROUGH THE RESOURCES VIA THESE FORUMS AND OTHER INTERACTIVE FEATURES.
• YOUR RIGHTS AND CHOICES
  • We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:

 Receiving marketing-related emails from us and our affiliates: If you do not want to receive marketing-related emails from us and our affiliates on a going-forward basis, you may opt-out from receiving such emails either by using the unsubscribe mechanism provided in the email or by emailing us at info@KinetixDigital.com.

 Receiving marketing-related SMS text messages from us and our affiliates: If you do not want to receive marketing-related SMS text messages from us and our affiliates on a going-forward basis, you may opt-out from receiving such messages by texting back “STOP” or by emailing us at info@KinetixDigital.com.

 Our sharing of your Personal Information with unaffiliated third parties for their marketing purposes: If you prefer that we not share your Personal Information on a going-forward basis with unaffiliated third parties for their marketing purposes, you may opt-out from such sharing by emailing us at info@KinetixDigital.com.

In each case, please make clear in your email what you are opting-out from. We will try to comply with your request(s) as soon as reasonably practicable.

Please note that, if you opt-out as described above, we will not be able to remove your Personal Information from the databases of third parties with which we have already shared your Personal Information as of the date that we implement your opt-out request. Please note that you may still receive information from third parties to whom we have disclosed your information prior to the time you opted-out. You should contact each party in the event that you no longer want to receive information from such party. Please also note that, if you do opt-out from receiving marketing-related messages from us, we may still send administrative messages to you; you cannot opt-out from receiving administrative messages.

• If you would like to review, correct, update, suppress, delete or otherwise limit our use of your Personal Information that you have previously provided to us or content you have previously posted on the Platform, you may contact us by emailing us at info@KinetixDigital.com.  In your request, please make clear what Personal Information or posted content you would like to have changed or removed and what limitations (if any) you would like to place on our use of your Personal Information. We will try to comply with your request as soon as reasonably practicable. Please note that such request does not ensure the complete or comprehensive removal of Personal Information or content posted on the Platform. For example, we may need to retain certain information or content for recordkeeping purposes, and there may also be residual information or content that will remain within our databases and other records that will not be removed. We are also not responsible for changing, removing or suppressing information or content from the databases of third parties with which we have already shared your Personal Information or content.
• LINKS
  • We are deeply committed to your right to privacy. However, please note that this Privacy Policy only applies to the Platform and not to any External Systems that you may access from the Platform, each of which may have privacy policies that are materially different from this Privacy Policy. We encourage you to be aware when you leave the Platform and to read the privacy policies of each and every other website, mobile application, or other resource, as we are not responsible or liable for the commitments and obligations made to you in any privacy policy or the Terms of Service of any such website.
• SECURITY
  • We know it is very important to protect the information you share with us. We take appropriate security measures to help safeguard this information from unauthorized access and disclosure. For example, we restrict access to nonpublic Personal Information about you to our employees who need to have access to such information in order to provide products or services to you, as well as to authorized third parties (as stated above). We maintain physical, electronic, and procedural safeguards designed to protect your Personal Information. We protect your Personal Information over the internet by using a secure web server, which allows web applications and programs to interact with our web server via an encrypted session. If you access the Platform via a traditional web browser, you will know you are in secured area by “https” or a lock appearing in the lower right hand corner of your browser window. When you use the Platform, you may move in and out of secured areas.
  • You should feel confident using our Platform. However, no system can be completely secure. Although we take very significant steps to secure your information, there is always a chance that your information will not always remain secure, or our computers or systems are illegally accessed, and the data on them stolen or altered.  You should always take great care in handling and disclosing your Personal Information. For example, avoid sending Personal Information through insecure email. 
  • Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.  We assume no liability or responsibility to you or to any third party arising out of any loss, misuse, destruction, or alteration of your information.
• ACCESS TO INFORMATION, CORRECTION, DELETION, ACCOUNT DEACTIVATION, AND RELATED MATTERS
  • You have the right to request access to the information we have on you. You can do this by contacting us at info@KinetixDigital.com. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you with an administrative fee.
  • If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. .
  • If you wish to deactivate or cancel your account, you can do so by making a request to us by email or phone, using the contact details provided below.
• PERSONS UNDER THE AGE OF 13 AND ABILITY TO CONSENT
  • In order to use the Platform and/or its products and/or services, you must be at least 13 years of age. The Platform is not directed to or intended for use by persons under the age of 13 and we are not knowingly soliciting Personal Information from such persons or sending them requests for non-public Personal Information.  If we become aware that we have inadvertently received Personal Information directly from someone under the age of 13, we will delete such information from our records.  If you are under the age of 13, you must not use our products or services, including sending us any Personal Information.
  • Further, if you are under the age of 18, or the age of consent in the applicable jurisdiction, you must have the consent of your parent or guardian in order to consent to this Privacy Policy, our Terms of Service, and use the Platform (and the service delivered thereby).

1. HOW LONG WE RETAIN YOUR INFORMATION
   1. We generally retain your information as long as reasonably necessary to provide you access to the Platform and services delivered thereby, or to comply with applicable law. However, even after you deactivate your account, we may retain copies of information about you and any transactions or services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with the Platform, to assist with investigations, to enforce our Terms of Service or other applicable agreements or policies, or to take any other actions consistent with applicable law.
2. NOTIFICATION OF CHANGES
   1. We reserve the right to modify, add, alter or otherwise update this Privacy Policy from time to time, so you are encouraged to review this Privacy Policy from time to time. However, please note that each time you use the Platform, the current version of this Privacy Policy will apply.
   1. If we decide to change our Privacy Policy, we will date and post those changes on the Platform so that you are always aware of what information we collect, how such information is used and under what circumstances, if any, such information is disclosed. Any and all changes to our Privacy Policy will also be reflected on this page. You can determine whether the Privacy Policy has been revised since your previous visit to the Platform by referring to the “Last Updated” legend at the top of this page.  Please read this Privacy Policy carefully. Your use of the Platform constitutes your acceptance to be bound by this Privacy Policy without limitation, qualification or change. If at any time you do not accept all the Terms of Service contained herein, you must immediately discontinue use of the Platform.  If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify you by way of email and you will then have a choice whether or not we can use such information in this different manner.

1. WHEN THIS PRIVACY POLICY APPLIES
   1. This Privacy Policy is applicable to the Platform offered by Company directly via our Platform. Our Platform may contain links to External Systems. Once redirected to another website or platform, this Policy is no longer applicable.
   1. This version of the Privacy Policy is effective from April  ___, 2021.

1. HIPAA PRIVACY RULES NOT APPLICABLE. As set forth in this section, pursuant to HIPAA Rules Section 160.102 entitled “Applicability,” the HIPAA Rules do not apply to the Company or the Platform in that neither the Company nor the Platform operates as a health plan, health care clearinghouse, or health care provider, or a business associate thereof.  The “HIPAA Rules” shall mean the Privacy, Security, Breach Notification, and Enforcement Rules, set forth at 45 CFR Part 160 and Part 164.

1. CONTACT US
   1. If you wish to exercise any right afforded to you herein or under applicable law, or if you have any additional questions about our collection and storage of data, please contact us at:

INFO@KinetixDigital.com

1. If you have any questions or concerns regarding our notice, or if you believe our notice or applicable laws relating to the protection of your Personal Information have not been respected, you may file a complaint with our office listed above, and we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We may keep records of your request and any resolution.

GDPR RIDER

“Data controller” and “data processor” are important concepts in understanding a company’s responsibilities under the GDPR. Depending on the scenario, a company may be a data controller, data processor or both, and will have specific responsibilities as a result:  A company is a data controller when it has the responsibility of deciding why and how (the “purposes” and “means”) the Personal Information is processed. 

Under the GDPR, data controllers must adopt compliance measures to cover how data is collected, what it’s used for and how long it’s retained.  They will also need to make sure people can access the data about them.  Data controllers must ensure data processors meet their contractual commitments to process data safely and legally.  This Privacy Policy sets forth and discussed all matters in relation to our activities, if any, as a data controller. 

A company is a data processor when it processes Personal Information on behalf of a data controller. Under the GDPR, data processors have obligations to process data safely and legally.  This Privacy Policy sets forth and discussed all matters in relation to our activities, if any, as a data processor. 

Any transfer of Personal Information outside of the EEA (European Economic Area) must meet certain legal requirements. To the extent we are in receipt of Personal Information being transferred from inside the EEA to any region outside the EEA, we will at all times comply with applicable restrictions.

To the extent that we operate as a data controller and/or processor, our workplace will at all times be cognizant of applicable restrictions, and comply therewith.

CCPA RIDER